Order Information

Questions About Ordering? Answer Them Here!
Ordering Online	What will shipping cost?  Will it take long?
Ordering by Mail	Packaging
Ordering by Phone	Return policy
Paying with Western Union	Who we use to ship
Paying with PayPal	Mounting and balancing
Pricing & Update Policies	Tax
Does Wheel Max accept international orders?	Receiving Your Order

Ordering Online

Shopping for wheels and tires has never been easier!  Wheel Max now offers safe and easy online ordering through Wheelmax.com.  Order online today!

Wheel Max uses the latest in technology to provide a safe and convenient online shopping experience.  Rest assured that your information is safe with us and never sold or leased to any third party.  For more information, see our Privacy Policy.

Ordering by Phone

If you prefer to place your order by telephone, Wheel Max is proud to provide you with the most knowledgeable sales staff in the industry at (800) 545-5745. Our team is ready to help you select the correct product for you and your vehicle. No one spends as much time gaining hands-on and technical information to share with you than your team at Wheel Max.

Our hours and telephone information are listed below:

Ordering by Mail 

You can place your order by mail, but please call first to get an exact total price including shipping. Payment can be made by Cashiers Check, Postal Money Order, or Personal Check. For the most prompt service, please use a Cashiers Check or Postal Money Order. Please include your name, address, daytime phone, and phone number at your home address, even if the order is being shipped somewhere else.

Mail your order to:
Wheel & Tire Max, LLC
8501 NW 17th Street, Suite 129
Miami, FL 33126  

Paying via Western Union (Quick Collect)

You can send your payment in cash by going to your nearest Western Union. Here are 3 easy steps to having your payment sent within minutes.

Go to your nearby Western Union Agent location

For a location near you:
Call toll free 1-800-325-6000, press option 2, then option 1.
Visit www.westernunion.com for location information.

Complete the Blue Quick Collect Form provided to you at the Agent location.

Receive 10-digit ""Money Transfer Control Number""(MTCN)

Use this number to track your Quick Collect payment.

Paying With Paypal

Click below to make a paypal payment.

Pricing & Update Policies

Wheel Max constantly updates prices and inventory quantities daily.  From time to time, "typo" or pricing error may occur on our website.  Should this ever occur, Wheel Max reserves the right to cancel orders until the mistake is revised.  For more information, see our Terms and Conditions.

Does Wheel Max accept international orders?

Yes; however, your online order must be placed via phone by calling 1-800-545-5745.  International orders must be paid via Western Union or bank wire transfer, and a courier must be sent to our warehouse to pick up your order.  Wheel Max can also deliver your order to a domestic freight forwarder for an additional charge.  For more details, visit our Shipping Information area.

What will shipping cost?  How long will it take?

For Wheel and Tire Packages, shipping within the continental U.S. is free.  A flat-rate of $79 applies to non-package orders.  Visit our Shipping Information area for more details.

Payment Options

For online orders, Wheel Max accepts all major credit cards – Visa, MasterCard, American Express, and Discover.

If you would like to pay via PayPal, Western Union, Bank Transfer, or Check, you can still place your order with us by calling 1-800-545-5745.

Packaging

Every order that Wheel Max ships out is carefully wrapped and packaged by hand to secure against damage during shipping. 

Should shipping damage occur, please contact Wheel Max at 1-800-545-5745 within 48 hours of receiving your order.  We will provide you with any necessary instructions for dealing with the shipping company.

Mounting and balancing

Wheel Max offers mounting and balancing for wheel and tire packages.  With mounting and balancing, your wheel and tire package arrives at your door ready to install on your vehicle.

Tax

Only Florida residents will be required to pay a 7% sales tax.  International customers will be required to pay any applicable customs duties.

Receiving Your Order

As soon as your order is received, you should inspect your items to ensure that nothing is damaged or missing.  You should also double check to be sure your order is accurate.

After removing your wheels from their boxes and plastic wrap,

1.)    Make sure they are the correct size, color, brand, and style.

2.)    Carefully inspect your wheels and/or tires for chips, cracks, or any other type of damage that might    have occurred during shipping.

3.)  Important - If you ordered wheels only, be sure to test fit on your vehicle before mounting tires on them - no returns can be accepted after a tire is mounted.   

3.)    Make sure that no lug nuts, hub rings, or center caps are missing. 

4.)    Should you find any problems, contact Wheel Max customer service immediately by calling 1-800-545-5745.